Terms & Conditions

These terms govern your use of the Rivana Hair website and services.

Orders & Payment

• check_circle All prices are quoted in your chosen currency at checkout
• check_circle Orders are confirmed after payment is received
• check_circle Custom orders begin production after design approval
• check_circle Retail dispatch within 1-2 business days; custom builds per quoted lead time

Quality & Lifespan

• check_circle Every piece passes photo QC before shipment
• check_circle System lifespan depends on base, wear habits, and maintenance
• check_circle Warranty claims are reviewed on photo evidence within 7 days of delivery

Limitation

Our liability is limited to the value of the order. We are not liable for misuse, improper maintenance, or damage caused after delivery.